here is the reply, regarding my complaint against a littering dustbin lorry driver.
Dear Mr Jones
I am writing in response to your recent email in which you raised your concerns over the actions of one of our employees.
The matter has been investigated by the line manager responsible and appropriate action taken.
It is disappointing when incidents such as this occur particularly in-light of the efforts being made by the Council to improve the environment we live in.
I have been informed that the person concerned is remorseful of his actions and has received further counselling as to his responsibilities and obligations as an employee of the council.
Thank you for bringing this matter to our attention.
This e-mail expresses the opinion of the author and is not necessarily the view of the Council. Please be aware that anything included in an e-mail may have to be disclosed under the Freedom of Information Act and cannot be regarded as confidential